Organizational culture is the largest barrier in creation of a successful knowledgebased organization10. Knowledge management meaning and important concepts. This knowledge management strategy will seek to come up with a strategy that will fill the gaps as well as contribute towards wiser objectives and outcomes. The current debate about knowledge management km is also and mainly divulged in. An international development perspective an annotated bibliography ingie hovland august 2003 overseas development institute. Mutually reinforcing km roles of ifad divisions 12 iv. This paper looked into the knowledge management from the organizational. Pdf implementing knowledge management as a strategic initiative. Knowledge management as an important tool in organisational. The importance of organizational structures in the implementation of a strategy is hard to overemphasize. The document focuses on ecm and related concepts at. Knowledge management km is the process of creating, sharing, using and managing the knowledge and information of an organization.
By realizing the major value of intellectual resources, companies have begun to manage rationally and improve them. Km processes effectively implemented in world class organizations. The design and implementation of effective knowledge management systems steve morrissey 4 executive summary the field of knowledge management is the study of how firms manage the tacit and explicit knowledge and knowhow their employees have about its products, services, organizational systems and intellectual property. Choo and bontis 2002, the strategic management of intellectual capital and. Knowledge sharing is one of the aspects that plays a significant role in the success of km. The kms architecture is a fundamental issue in the area of km that must be well resolved in order to deliver competitive services to the users as well as the organization. Enterprise architecture in the context of organizational. The impact of strategic human resource management on organizational performance 104 profitable company or a healthy economy is the productivity of the workforce. It is important to remember that knowledge management is not about managing knowledge for knowledge s sake. Knowledge management relies on an understanding of knowledge, which consists of discrete or intangible skills that a person possesses.
The objective is to manage, share, and create relevant knowledge assets that will help meet tactical and strategic requirements. A handbook for implementation lviil acknowledgements i want to thank the following people and organizations who contributed to this handbook by agreeing to participate in our research. Therefore, this study aimed to investigate knowledge strategies impact in organizational success development among managers of industrial companies in saudi arabia. Tacit knowledge, in turn, depends on an organizational architecture, including organizational structure and culture, which stimulates the interaction and cooperation between individuals lytras and pouloudi, 2006. One of the early knowledge management strategies that knoco was involved with was the km strategy for mars inc, developed in 2004. The vital strategic resource today is the knowledge individual and organizational. Organizational structure and implementation planning process. Organizational structure and implementation planning process summary 9142011 a summary of the psn organizational structure and implementation planning process and lessons learned will be included in a blueprint document. The root of the problem may be traced to three factors. Three main reasons why strategy implementation falls short dynamic strategy implementation. Developing a kms is a complex task and requires a careful planning before selecting the tools for supporting the knowledge processes. Hence the importance of knowledge management as a concept of organizational knowledge, aimed at effective application of knowledge to make quality. The utilization of the knowledge activities at the resources connected to knowledge which is limited and assisted through an extensive choice of aspects will result in km.
Trust is one of the aspects of the knowledge friendly. The paper has given me a better critical thinking and thesis writing, but also a better understanding of knowledge management and how lean principles works within industrialized company and how it is adapted to current needs. There are many taxonomies that specify various kinds of knowledge. Knowledge management strategy must be dependent on corporate strategy. Successful implementation of knowledge management requires a clear identification of the business problem to be solved and an alignment of the knowledge management project with overall business objectives. Pdf a strategy for knowledge management researchgate. It is important to remember that knowledge management is not about managing knowledge for knowledges sake. Overview of knowledge management in organizations 1 overview of knowledge management in organizations. The roles of knowledge management for the development of.
This paper discusses the results and propositions of organizational knowledge management researches conducted in between 20012007. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. The purpose of the blueprint is to make available to entities similar to psn, in. They participated in extensive interviews and provided documentation from their own strategic management efforts. The knowledge management system is the framework of an integration of organizational elements in organizational culture, organizational information technology infrastructure and the organizations store of individual and collective experiences, learning, insights, values, etc. All terminology needs to be altered to fit with that of the organization culture elements may be a part of linkagedirected work or a. While the knowledge management processes section dealt with the general ways knowledge can be managed, this section tackles longterm knowledge management strategy. The role of organizational knowledge management in successful. Sep 09, 2016 knowledge management involve the creation, manipulation, storage and sharing of knowledge among people in a community of practice. People revert to old ways organizations do not build the capabilities to sustain the new way of working figure 1.
Employees charged with implementing a knowledge management system almost always face an initial fearfear of a. Knowledge management and organisational learning, an. Communications committee to advise on the design and implementation of a km strategy in the. Implementing knowledge management thus has several dimensions including. Pdf this research is intended as an implementation guide for managers to apply. Knowledge management may also include new knowledge creation, or it may solely focus on knowledge sharing, storage, and refinement. The design and implementation of effective knowledge. Culture considers the multiple aspects mainly collaboration and trust. Informationprocessing paradigm of knowledge management growing interest in knowledge management stems from the realization that in the knowledge era, organizational knowledge is a strategic corporate asset that needs to be garnered, retained, updated, disseminated and applied to future organizational problems cf.
Knowledgeenabling applications customized applications, skills directories, videoconferencing, decision support systems. An organization whose business strategy requires productprocess. Pdf evaluation of knowledge management in an organization. Importance of organizational structures to strategic. For a more comprehensive discussion and definition, see my knowledge management definition. Implementation of knowledge management km brings significant changes at various levels of an organisation.
As in many knowledge management projects, some symptoms could be traced back to organisational culture. Knowledge management as an important tool in organisational management. A proposed architecture for implementing a knowledge. An established discipline since 1991 citation needed, km includes courses taught in the fields of business administration, information systems. Graduate student, training and human resource development. Inventory of ifads knowledge resources 1 ii interface with other ifad policies, strategies and action plans. A proposed architecture for implementing a knowledge management system. Knowledge management km is very important in the 1990s because it will help. This strategy covered items such as the business drivers, the vision, the current status, and the critical knowledge areas for mars. Knowledge management km is the processes used to handle and oversee all the knowledge that exists within a company. Dan holtshouse, director of business strategy at xerox corp. Knowledge management and organizational operations. The kms architecture is a fundamental issue in the area of km that must be well resolved in order to. There are four general areas of strategic management activities that actively support the four areas the balanced scorecard focuses upon.
Knowledge management, organizational culture, organizational structure. To help executives, the institute has developed a framework that associates specific knowledgemanagement strategies with specific challenges that. The designed system architecture should suit the organizational culture and business needs. This studys focus is to understand how the knowledge management initiatives in bestpractice companies started and evolved, not to get a snapshot of where they are now. Organizational culture is the largest barrier in creation of a successful knowledge based organization10. From information management to knowledge management. The field of knowledge management identifies two main types of knowledge. This pillar comprises daytoday knowledge workers, it support staff, executive leadership, technology partners and other human stakeholders. The implementation of knowledge management km in an organization. The impact of organizational knowledge strategies in. The analysis of organizational culture and structure as a. Risks to successful knowledge management 27 appendices i.
Enterprise architecture in the context of organizational strategy. Furthermore, the socalled high level structure will be revised in order to promote the uniformity in the various management systems. To enhance organizational performance, knowledge management strategies must be incorporated and implemented so that the organization. Whereas in one organization, the km effort became little more than.
Enterprise content management ecm reference architecture ra version 1. Organizational knowledge management structure article pdf available in the learning organization 124. Work models the characteristics of the type of work will help determine which model works best. Organizational structures determine what actions are feasible and most optimal.
The current situation of research into the management of business organizational knowledge varies according to the specific area being investigated. This paper intends to study, first, the effects of knowledge management implementation in the process of organizational structure, to bring forth the problems which nowadays management encounters in dimensioning the number of personnel and ways of overcoming these difficulties. Knowledge management manages the knowledge flows in an organization hislop 20. Enterprise architecture in the context of organizational strategy sundararajan vaidyanathan senior enterprise architect, unisys introduction the presidential management agenda pma1 is geared towards transforming federal agencies into resultsoriented, citizencentered, and marketbased entities. Architecting an enterprise content management strategy. The paper focuses particularly on the relationship. Strategic investments represent the companys choicesoptions so as to enable and enhance the processes outlined earlier e.
On this basis, recommendations will be presented to managers and researchers. To achieve this goal, the researchers prepared a questionnaire that was distributed. Successfully implementing knowledge management 2000 apqc 8 ment early adopters are far along the implementation journey. Create a detailed, multi year roadmap to implement and support the architecture creating an organizational architecture and implementation plan note. To achieve this goal, the researchers prepared a questionnaire that was distributed over study population totaling 80 respondents. This longitudinal research had the unique goal of investigating and analyzing. The key to strategic success, and the foundation for the future, is learning and growth, which is fostered by a solid knowledge management program. These are usually referred to be knowledge activities.
Knowledge management system architecture for organizational. Members can effectively accomplish organizational goals through. Apr 22, 2010 arranging powerful core enterprise system implementation processbased nature of organizational knowledge, is the sec teams and effective utilization of external consulting are believed ond area of concern in enterprise system knowledge management to be effective methods of dealing with the knowledge barriers which was examined from the lens. Introduction knowledge management is now seen as one of the hottest issues in economic development, referring to the world of industry, service and information research. Strategies do not take place against a characterless background but must take account of the features of the organization in which they will be implemented.
The knowledge management strategy is developed in either. Knowledge management km, organizational learning and adaptive. Dynamic strategy implementation deliering on your strategic ambition. This chapter provides an overview of different types of organizational knowledge along with the strategy for managing each type of knowledge in libraries.
1211 1112 488 1242 156 643 1448 23 856 121 461 1132 464 380 69 1392 789 468 162 930 1019 218 1609 110 486 1207 1412 957 845 873 1311 1360 520 53 486 1363 353 793